At MaliSeafood LLC, we strive to provide our customers with the best possible experience while exploring the world of seafood. If for any reason you are not satisfied with your purchase, please review our Refund Policy below.

1. Refund Eligibility
Refunds are offered on certain purchases under the following conditions:

Incorrect Orders: If the seafood products or services you received were not as described, you are eligible for a refund.

Damaged Products: If the products arrive damaged or spoiled, please contact us within 48 hours of delivery to arrange a refund or replacement.

Unresolved Issues: If we are unable to resolve any issues with your order, we will process a full refund.

2. Non-Refundable Items
Certain items or services may not be eligible for a refund. These include:

Digital Products: E-books, guides, and other downloadable items.

Third-Party Services: If the product or service was booked or provided through a third-party service provider, such as travel or event booking, please refer to their refund policies.

3. Refund Process
To request a refund, please contact us via email at [email protected] with the following details:

Your order number

A brief description of the issue

Photographic evidence (if applicable)

Once we receive your request, we will review it and, if applicable, process your refund within 7-10 business days.

4. Partial Refunds
In some cases, a partial refund may be issued if:

You only received a portion of your order.

Some items in your order were damaged or incorrect, but others were delivered in satisfactory condition.

5. How Refunds Are Issued
Refunds are issued using the same payment method that was used for the original purchase. If you paid by credit card, the refund will be processed to your card. Refunds may take 5-10 business days to reflect in your account, depending on your financial institution.

6. Changes to the Refund Policy
MaliSeafood LLC reserves the right to modify or update this Refund Policy at any time. Any changes to the policy will be posted on this page with an updated "Last Updated" date.

7. Contact Us
If you have any questions or need assistance with a refund, please reach out to us at:

MaliSeafood LLC
Email: [email protected]
Phone: +1 317-574-7401
Address: 8702 Keystone Crossing, Indianapolis, IN 46240, US

Last Updated: April 16, 2025